Privacy Policy
Mount Lemmon Lodge is owned and operated by Forest Investments LLC, dba Mount Lemmon Lodge, and is located at 12833 N. Sabino Canyon Park Rd, Summerhaven, Arizona 85619. Mount Lemmon Lodge is referred to in this Privacy Policy as “we,” “us,” “our,” or similar pronouns. This Privacy Policy sets forth our policies for the collection, use, and disclosure of information about our customers and visitors to our website, located at www.mountlemmonlodge.com (this “Website”), which is published and maintained by Mount Lemmon Lodge. The name “Mount Lemmon Lodge” is a registered trade name and any unauthorized use is prohibited.
This Privacy Policy may be updated periodically, and we encourage you to review it regularly. This Privacy Policy is incorporated into and subject to the Website’s Terms and Conditions, which govern your overall use of the Website.
This Website is intended for users located in the United States. This Privacy Policy shall be interpreted under the laws of the United States.
Purpose
We are committed to respecting and protecting your privacy. In the course of providing services, we may collect “Personal Information,” such as your name, address, phone number, email address, payment details, reservation and stay information, government-issued identification, and other data that may identify you as an individual. We may also collect information from your device about your visits to this Website.
Right to Opt-In and Opt-Out
You may have the right to opt-in or opt-out of certain uses of your Personal Information. At the time you are asked to provide Personal Information, you may have the opportunity to choose whether to:
- Receive communications from us.
- Have your information shared with third parties for marketing purposes.
To opt out of receiving promotional communications from us, use the opt-out link included in any email message or contact us at info@mountlemmonlodge.com.
Even if you opt out, we may still contact you regarding transactions, reservations, or other operational matters related to your stay or inquiries.
Information We Collect
User-Provided Information
We may collect Personal Information that you submit through activities on the Website—such as making reservations, filling out contact forms, joining mailing lists, or participating in surveys, promotions, or contests.
You may also share information with us about others (e.g., when using “Email a Friend” features). Any such information will be treated in accordance with this Privacy Policy.
Website Usage Information
Cookies
We may use cookies to enhance your Website experience. Cookies help store session information, identify returning users, track pages visited, and improve content. Most browsers offer options to refuse cookies; however, doing so may limit the functionality of certain Website features.
Clear GIFs / Web Beacons
We may use pixel tags or web beacons to track the effectiveness of communications and Website usage. These tools help us understand whether a web page or email has been viewed and enable personalization of marketing content.
IP Address & Clickstream Data
Our server logs may automatically collect your IP address and other data such as browser type, referral URLs, pages visited, and clickstream behavior. This helps us diagnose technical issues, administer the Website, and better understand user behavior in the aggregate.
Offline Collection of Personal Information
We may also collect Personal Information by phone, in person (such as during check-in), or via third-party booking platforms. This includes reservation details, contact and payment information, government-issued ID (if presented), preferences, and usage of hotel amenities during your stay.
How We Use Personal Information
We may use your Personal Information to:
- Process reservations and transactions
- Respond to inquiries and requests
- Improve customer service and personalization
- Send relevant offers, updates, or newsletters
- Analyze trends and enhance Website performance
- Comply with legal obligations or protect our business interests
You may opt out of promotional messaging as noted above.
Sharing of Information
Public Forums
If we offer forums, comment areas, or similar features, any information you post may become publicly accessible. We advise against sharing sensitive data in these spaces.
Third-Party Marketing
We may share your information with trusted partners who provide services or special offers we believe may interest you. You may opt out of this sharing at any time by emailing info@mountlemmonlodge.com.
Co-Sponsored Promotions
Contests or promotions may be co-sponsored with third parties. Any information you submit may be shared with the co-sponsor, who may use it in accordance with their privacy policy.
Service Providers
We may share information with third-party service providers (e.g., payment processors, booking engines, email marketing platforms, analytics providers) who assist in operating our business.
Aggregate or Anonymous Information
We may disclose non-personal, aggregate information (e.g., usage statistics) for research or marketing purposes.
Legal Requirements
We may disclose information as required by law, in response to legal process, or when necessary to protect our rights, property, or safety.
Business Transfers
In the event of a sale, merger, or transfer of assets, your information may be transferred as part of that transaction.
Security
We take reasonable measures to protect Personal Information under our control, both during transmission and once received. However, no method of online communication or data storage is 100% secure. Use discretion when providing sensitive information electronically.
You are responsible for safeguarding your login credentials if you create an account on our Website. Please notify us immediately of any unauthorized use.
In the unlikely event of a data breach, we will notify you in accordance with applicable law.
Consent to Processing
By using this Website, you consent to the collection, use, processing, and transfer of your Personal Information in the United States and any other jurisdiction where we operate, subject to applicable U.S. laws.
Links to Other Sites
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before submitting information.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Significant changes may also be communicated via email or other direct means if we have your contact information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:
Mount Lemmon Lodge
12833 N. Sabino Canyon Park Rd
Summerhaven, Arizona 85619
Email: info@mountlemmonlodge.com